Welcome to FerSec Clean! We prioritize your privacy while delivering exceptional laundry and dry cleaning services. Our commitment is to safeguard your personal data and ensure a seamless pickup and delivery experience across Chandigarh, Panchkula, and Mohali.

This Privacy Policy explains how we collect, use, and protect your information when you engage with our services via our website and mobile application. By using our platform, you consent to our data handling practices.

We periodically update our Privacy Policy and Terms of Use. Any modifications take effect immediately upon publication on our website or app. Please review our policy from time to time to stay informed.

When you register on our website or app, you voluntarily share certain details with us to facilitate hassle-free laundry services. These details may include:

• Personal Information: Name, phone number, email (if required), postal code, and complete address.
• Special Dates: Date of Birth, Anniversary (optional).
• Website/App Interactions: Pages you browse, links you click, and categories you explore for performance analytics.
• Cookies: We may use cookies to enhance your browsing experience and improve service efficiency.

Your data helps us provide:

• Seamless laundry and dry cleaning services, including order processing and delivery.
• Real-time order updates, special offers, and personalized promotions.
• Enhanced customer support to improve service quality.
• Technical troubleshooting for a smooth user experience.
• Legal compliance, ensuring ethical and lawful data handling.

Your personal data is safe with us. FerSec Clean does not sell or trade user information.

• We may share essential data with third-party service providers, such as payment gateways (e.g., Cashfree), to process transactions securely.
• All operations, including pickup, processing, and delivery, are managed by FerSec Clean.
• While we take strict security measures, no digital system is 100% secure, and we cannot guarantee absolute confidentiality.

Our website/app may contain external links to third-party sites. We are not responsible for their privacy policies or data-handling practices. We encourage users to review their privacy terms before sharing personal information.

Have questions or concerns? We’re here to help!

Email: support@fersecclean.com

Address: FerSec Clean, D119, Industrial Area, Phase 7 (Sector 73), Mohali, Punjab - 160055

Thank you for trusting FerSec Clean with your laundry & dry cleaning needs!